If you’ve read About Us, you probably already realise that we firmly believe that there is a different way of doing things.
We pride ourselves on our refreshing approach to estate agency, and the things which make us different.
Whilst our fixed selling fees are the draw for many – we think the percentage-based fees offered by our competitors is a bit “last century” – perhaps it’s our straightforward approach and exceptional market and area knowledge which really sets us apart.
Whether your property is in Canary Wharf, Bow, Royal Docks, Poplar, Wapping, Limehouse, Blackwall, Whitechapel, Bethnal Green or the City fringe, we have the team to provide the right level of service and expertise for you.
Our fees are also performance-related. We truly appreciate that time or timing is often as important as money, so that’s why we benchmark our fees not only against the price we achieve for you, but how long it takes us to do it. If we do a great job - over achieve on the price or sell really quickly for you - we charge you 10% MORE. But. If we do a less than great job - underachieve on the price we suggest, or it all takes a little longer - we charge you 10% LESS.
You can find full details of Our Fees here.
As a thoroughly modern estate agency, we run our business efficiently, embracing new technologies which reduce costs, and therefore savings we can pass onto you.
But don’t think we’re an online agent, we’re very much proper local at 40 Bank Street, just a minute or two from Canary Wharf station.
Free market appraisal? Yes.
Professional pictures and floor plans at our expense, not yours? Yes.
No sale, no fee? Of course!
Accompanied viewings? We're not an online agent, so yes.
Regular, insightful feedback? Is there another way of doing things?
Your property marketed on Rightmove, Zoopla & Prime Location? Yes.
And our website? Yes.
And regular advertising in a proper area-relevant newspaper? Yes.
Taking you through the sales process seamlessly? Absolutely.
Members of The Property Ombudsman scheme for sales and lettings? Yes.
If you’re interested in working with an estate agent like Proper Local, Contact Us
Frequently Asked Questions
How much will it cost to sell my property?
The costs involved in selling your property consist of:
- Energy Performance Certificate - It is a legal requirement to have commissioned an EPC before marketing can start. Proper Local can organise an EPC on your behalf at a cost of £90+VAT.
- Our commission -Commission fees become due when contracts are exchanged and are payable on completion.
- Legal fees for the conveyancing process - These vary depending on the solicitor you choose and the complexity or simplicity of the transaction. Please ask us to put you in touch with one of our recommended solicitors and they will be able to provide you with a quote.
Are there any additional marketing costs?
Absolutely none. Although Proper Local’s fees are very reasonable, we believe that marketing costs should be borne by us and not by you. Some online estate agents will charge you an upfront marketing fee, regardless of whether they then go on to sell the property for you. We believe estate agency should be no sale, no fee.
What are Title Deeds?
Title Deeds are your proof of ownership of your property. They will be held by your bank or building society if you have a mortgage and your solicitor will obtain the deeds and let the buyer's solicitor have a copy.
Should I redecorate before I put my property on the market?
It’s a very commonly asked question, but there isn’t a simple answer. We would be delighted to visit you at your property and talk you through a bespoke marketing plan for your property.
Who will conduct the viewings on my property?
Proper Local will. However, we won’t just go and let ourselves in. All viewings will be arranged and agreed in advance.
Do I need to be present for viewings?
Quite simply, no. And we’ll go one step further. Potential buyers would prefer it if you weren’t there either… sorry!
If I accept an offer will my property still be viewed?
We try and make the process of buying a property really simple, so what we insist on is complete transparency.
So, the simple is answer is ‘no’ we wouldn’t suggest your property can still be viewed once under offer. However, in some circumstances we would still conduct viewings, if for example the person who offered was not in an immediate position to proceed with the purchase.
Do I have to pay Stamp Duty?
No, the buyer is responsible for paying Stamp Duty.
How can I protect myself from property fraud?
We, as estate agents, and the purchaser’s solicitor, are mutually obligated to perform Money Laundering checks on the buyer.
Do I have to pay Capital Gains Tax on the property?
If you are selling a property that is your main home, you won't have to pay tax on it as long as you satisfy certain conditions. However, if you are selling a property that is not your main home, it is likely you may have to pay Capital Gains Tax.