- To treat you as an individual, not as just another customer.
- To give you one point of contact throughout the whole process.
- To only deal with properties and areas which we know and understand.
- To return any missed calls promptly. (If it’s more than an hour, there will be a very good reason.)
- To answer emails, texts or WhatsApp messages promptly.
- Never to be late to an appointment. (And in the unlikely event we are, we will let you know beforehand).
- To try and make your buying, selling or renting experience as pain free as possible (we really do appreciate that moving, selling or renting can be stressful).
- To work hard, be totally upfront and do all we can to make your experience with us a fantastic one.