As a property seller or landlord, you might roll your eyes and think ‘so what?’ when an estate agent mentions their accreditations and awards.
But this stuff matters and is often the difference between good and bad agencies.
The consistent positive feedback we receive from our clients has led to us being given the Gold Trusted Service Award from Feefo.
Feefo is an independent website which collects genuine feedback from clients about their experiences with business. Our current Feefo rating is 4.9 out of 5.
We have no influence over it, but we feel it’s a great way of showing people we care about what we do, we’re good at it and that our sellers, buyers, tenants and landlords feel the same.
And we’re also proud to have been recognised by the Best Estate Agent Guide 2019 as Highly Rated for our lettings service.
We are one of only a few East London estate agents who have signed up voluntarily for the Client Money Protect (CMP) scheme which protects our clients’ money.
Whether you are a tenant or a landlord our CMP membership means you can have complete peace of mind when you work with us.
If you chose an agency who wasn’t a CMP member and they went bankrupt or AWOL (it happens) you could potentially lose your deposit and any other monies the agency is holding on your behalf.
We’re also signed up to The Property Ombudsman (TPO) this means we are committed to abide by its Code of Practice which ensures high professional standards among members.
We are also signed up to the Trading Standards Institute Code of Conduct.
Accreditations are a great way for us to show our clients that we take what we do seriously.
And winning awards are external proof that we don’t simply make promises we deliver on them.