So, we’re pretty sure he’s happy.
Our tenants were also happy, because they didn’t pay the ridiculously high tenancy administration fees which some agents charge. In fact, they paid just £50 each, plus the cost of the inventory check in. If they stay on for a further year or so, they’ll also be happy that they won’t be paying a renewal fee because we believe that this kind of ‘money for old rope’ practice is something which makes people unhappy.
We’d dearly love to make many more people happy, and with the fixed fees we charge to not only landlords but to sellers too, we think there’s a fair chance of that.